Claims must be made within 7days of when goods were received from the Carrier
Submit a Return ticket online via your Mwave account
Do not dispose of packaging or shipping carton & materials as we will need to collect or have you return the item
You must include all accessories that came packaged with the product
Do not use the product unless advised so by Mwave
If you are still unsure of what to do, then please email us at sales@mwave.com.au or online chat (during business hours) for assistance